Are You Entitled to Flight Compensation? 2026 Decision Guide
Delayed, cancelled, or bumped? Whether you're owed money depends on where your flight departed. A quick guide to EU261, UK261, and US DOT rules.
Fees, policies, and figures in this guide reflect what we verified as of Sep 2026 and can change afterward. Our live tools and the data behind them are re-verified more often than the written guide.
Delayed, cancelled, or bumped, and wondering if anyone owes you money? The answer depends far less on which airline you flew than on where your flight departed. That one fact decides whether you are looking at generous European compensation, the UK’s near-identical version, or the much thinner US rules.
Here is the decision in three steps, then the details and a side-by-side of what each regime pays.
Step 1: Where did your flight depart?
This is the question that sorts everything else.
- Departed an EU airport (any airline): you are under EU261, which pays €250 to €600. The EU here includes the 27 member states plus Iceland, Norway, and Switzerland.
- Departed a UK airport (any airline): you are under UK261, which pays £220 to £520.
- A US itinerary with no EU or UK departure leg: you are under US DOT rules, which pay nothing for delays, only a refund if you decline a cancelled or significantly changed flight, plus bumping compensation.
One wrinkle for flights arriving into the EU or UK: those qualify only if an EU or UK airline operated them. A US carrier landing in London is not covered, but the same route on British Airways or an EU carrier is. Flights departing the EU or UK are covered no matter who operates them.
On a typical US round trip to Europe, that means the outbound leg from the US is usually unprotected, while the homebound leg departing Europe often is.
Step 2: What actually happened?
Under EU261 and UK261, compensation is triggered by one of:
- A delay of 3 or more hours at your final destination
- A cancellation announced with less than 14 days notice
- Involuntary denied boarding because the flight was overbooked
Under US rules there is no delay payout. A cancellation or significant change gives you a refund if you choose not to fly it, and involuntary bumping pays cash.
Step 3: Why did it happen?
For EU261 and UK261, the cause is decisive. Compensation is owed only when the disruption was within the airline’s control:
- Pays compensation: technical faults, crew shortages, most operational failures, overbooking
- Pays nothing (extraordinary circumstances): bad weather, air traffic control decisions, security alerts, political instability, strikes outside the airline
The airline has to prove the cause was extraordinary, so a vague “operational reasons” line is not a valid refusal. (US refund rights do not depend on the cause at all: a refund for a cancelled or significantly changed flight is owed regardless of why it happened.)
What each regime pays
| EU261 | UK261 | US (DOT) | |
|---|---|---|---|
| Delay compensation | €250-€600 | £220-£520 | None |
| Trigger | 3+ hrs late, cancellation, denied boarding | 3+ hrs late, cancellation, denied boarding | n/a for delays |
| Refund right | Yes (within 7 days) | Yes (within 7 days) | Yes (7 business days card / 20 days other) |
| Right to care (meals, hotel) | Yes | Yes | Voluntary, via DOT dashboard |
| Bumping compensation | €250-€600 | £220-£520 | 200%/400% of fare, up to $1,075/$2,150 |
| Cause matters? | Yes | Yes | No (for refunds) |
The gap is stark: the exact same 4-hour delay can owe you €600 leaving Paris, £520 leaving London, and nothing leaving New York.
For US itineraries (and for any departure where the cause falls into extraordinary circumstances), travel insurance is the only path to recovering the costs of a stranded night, a missed connection, or medical care abroad. SafetyWing’s Nomad Insurance covers all of those globally on a subscription basis, which is useful for travelers who do not want to buy a separate policy per trip.
A point worth repeating: a rebooking does not waive your claim
The most common reason eligible travelers never collect is the belief that accepting the airline’s replacement flight, or taking a refund, ended their rights. It did not. Under EU261 and UK261, compensation is a separate right from your refund and your right to care. If you still arrived 3 or more hours late for a reason within the airline’s control, you can claim the cash even though you took the alternative flight the airline put you on.
Now go to the right guide
Once you know which regime covers your flight, the matching guide has the exact amounts, the claim steps, and how to escalate for free if the airline refuses:
- EU261 Flight Compensation for flights departing the EU (or arriving on an EU airline)
- UK261 Flight Compensation for flights departing the UK (or arriving on a UK or EU airline)
- US Flight Delay and Cancellation Rights for US itineraries
You can claim any of these yourself, for free. Claims companies take 25 to 35 percent of the payout for sending the same letter, so unless an airline is genuinely stonewalling a clear case, do it yourself and keep the whole amount.
Frequently Asked Questions
How do I know if I'm owed flight compensation?
Does EU261 or UK261 apply to my flight?
I had a connecting flight. Which rule applies?
Do US flights ever qualify for EU261?
What disqualifies me from compensation?
Can I claim compensation myself, or do I need a service like AirHelp?
Sources
Facts, costs, and travel details in this guide were verified against the following sources. See our research methodology for how we vet and update data.
- European Union: Index en accessed 2026-06-22
- European Union: TXT accessed 2026-09-02
- U.S. Department of Transportation: Briefing room accessed 2026-06-22
- U.S. Department of Transportation: Bumping oversales accessed 2026-09-02
- UK Civil Aviation Authority: Delays and cancellations accessed 2026-06-22
- UK Civil Aviation Authority: How the caa can help accessed 2026-06-22
If a figure looks wrong, email hello@vient.org, see how we handle corrections, or browse past fixes in our public changelog.
Travel data researcher and publisher
Caden Sorenson runs Travel Vient, an independent travel research site built on a verified database of airline baggage rules, airport connection times, cruise line policies, and eSIM plans. He built the verification pipeline behind it: each record is read from the company or government page that publishes it (connection times: OAG data via ExpertFlyer), stored with that source link and the sentence it came from, and re-checked on a schedule. He is a senior staff engineer with 15+ years building software, a Computer Science graduate of Utah State University, and based in Logan, Utah.
Figures link to the source they were read from and show the date last checked; some cite a travel publication or aggregator rather than the company. This guide was drafted with AI assistance from our verified data and Caden's research notes, then edited and reviewed by Caden against the primary sources. How we make content
Related guides
- EU261 Flight Compensation in 2026: When You're Owed €250 to €600EU261 pays €250 to €600 for flights delayed 3+ hours, cancelled, or overbooked when the cause is the airline's fault. Who qualifies and how to claim.
- UK261 Flight Compensation in 2026: When You're Owed £220 to £520After Brexit the UK kept EU261 as UK261. Flights delayed 3+ hours, cancelled, or overbooked pay £220 to £520 when it's the airline's fault. How to claim.
- US Flight Delay and Cancellation Rights 2026 (DOT Refunds)The US has no EU-style delay compensation, but DOT's 2024 rule forces automatic cash refunds for cancellations and big delays, plus bumping payouts.